Slack Notifications
The Coana Notifications (opens in a new tab) app can be installed from the Integrations (opens in a new tab) page. The app connects to your Slack workspace and sends notifications to selected channels for subscribed topics.
Installation
Authorize the Coana Notifications app
Go to Settings → Integrations (opens in a new tab) and click the "Connect to Slack" button.
A new window will open, asking you to authorize the Coana Notifications app to access your Slack workspace.
The requested permission is chat:write (opens in a new tab) which allows Coana to send messages to public channels in your workspace.
The app will be able to list the available public channels, but it will not read any messages or access any other data in your workspace.
Select the default Slack channel
Once the authorization has been completed, click the "Configuration" button or go to Settings → Notifications → Slack (opens in a new tab).
Here you can select a channel to which the Coana Notifications app will send notifications by default.
Alternatively, you can leave the default channel unselected, and only select a channel for specific projects, see step 4 below.
Set up notification topics
When you select a default channel under Settings → Notifications → Slack (opens in a new tab), you should also select the topics for which you want to receive notifications.
✅ You are now set up to receive notifications in the selected channel for the selected topics for all projects.
Select Slack channel for specific projects
If you want to receive notifications for a specific project in a different channel than the default, you can do so from the project settings.
Here you can select a different channel and the topics for which you want to receive notifications for this specific project.
Help
Can I send notifications to multiple channels?
Yes, but only one default channel and one channel per project. Let us know if you need more than that.
Can I send notifications to private channels?
Yes, but the Coana Notifications app must be added to the private channel first. Either tag the app directly (eg. @coana...) or, right-click on the channel -> View channel details -> Integrations -> Add an app.
Can I mute specific projects?
No, not currently. Let us know if you need this feature.
You could however select a channel for a specific project and turn off topic subscriptions. This will effectively mute the project.
The authorization failed, what do I do?
Try disconnecting the app from the Integrations (opens in a new tab) page and connect it again. Should the authorization fail repeatedly, please contact us and we will help you out.
Uninstall
Should you wish to disconnect the Coana Notifications app, you can do so from the Integrations (opens in a new tab) page.
Make sure to reload the page after disconnecting.
Note: The configured topic subscriptions are not removed when you disconnect the app. If you reconnect the app, the subscriptions you previously configured will be restored.